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Support & Help

Contact Us

Need help? We're here for you. Response time is typically 24-48 hours.

Email Support

support@sevendeuce.app

For general questions and technical support

Bug Reports

bugs@sevendeuce.app

Found a bug? Let us know so we can fix it

Feature Requests

ideas@sevendeuce.app

Have an idea to make Seven Deuce better?

In-App Feedback

Use the feedback button in the bottom-right corner of any page to send us quick feedback!

Frequently Asked Questions

How do I create a poker game?

Click the "Create New Game" button from your dashboard or the games page. Fill in the game details (date, time, location, buy-in) and click "Create Game". You can then invite players via a shareable link or email.

How do I invite players to my game?

After creating a game, click on it to view details. You'll see an "Invite Link" button that generates a unique URL. Share this link with your players via text, email, or social media. Players can click the link to RSVP even if they don't have an account yet.

What happens when a game is full?

When the number of confirmed players reaches your player cap (tables × players per table), new RSVPs automatically go on a waitlist. If someone cancels, the first person on the waitlist is automatically promoted to confirmed status.

Does Seven Deuce handle real money?

No. Seven Deuce is a tracking and organization tool only. All money handling (buy-ins, payouts, Venmo, etc.) happens between players directly. We never process gambling transactions.

Can I use Seven Deuce on my phone?

Yes! Seven Deuce works on any device with a web browser. For the best mobile experience, add Seven Deuce to your home screen (iOS: Share → Add to Home Screen; Android: Menu → Add to Home Screen). It works just like a native app.

How do player groups work?

Player groups let you save your regular poker players so you don't have to re-enter them every time. Create a group (e.g., "Friday Night Poker"), add members, and when creating a game you can quickly invite the whole group with one click.

Can I track chip counts during the game?

Yes! When you start a game, you can track each player's buy-ins, rebuys, and cash-outs in real-time. The app automatically calculates profit/loss for each player. This data feeds into your statistics and leaderboards.

How do I delete my account?

Go to Settings → Account → Delete Account. This will permanently delete your account and all associated data within 30 days. You can also export your data before deleting if you want to keep a copy.

Is my data private?

Yes. Your game data is only visible to you and the players you invite. We don't sell your data or share it with third parties. See our Privacy Policy for full details.

Is Seven Deuce free?

Yes! Seven Deuce is currently free to use during beta. We may introduce optional premium features in the future, but the core game organization tools will always be free.

About Seven Deuce

Seven Deuce was built by poker enthusiasts for poker enthusiasts. We were tired of juggling group chats, spreadsheets, and hand-written notes to organize our weekly games. So we built the tool we wished existed.

Our mission is simple: make organizing home poker games effortless, so you can spend less time on logistics and more time playing cards with friends.

Important: Seven Deuce is for organizing private, social poker games only. We're not affiliated with any casinos, online poker sites, or gambling operations. No real money changes hands through our platform.

Version Information

  • Version: 0.1.0 (Beta)
  • Last Updated: October 2025
  • Status: Private Beta

Troubleshooting

App not loading?

  • Clear your browser cache and cookies
  • Try a different browser (Chrome, Safari, Firefox)
  • Check your internet connection
  • Disable browser extensions temporarily

Not receiving email notifications?

  • Check your spam/junk folder
  • Add support@sevendeuce.app to your contacts
  • Verify your email address in Settings
  • Check notification settings in your profile

Forgot your password?

Click "Forgot Password" on the login page. You'll receive a password reset link via email. If you don't receive it within 5 minutes, check your spam folder or contact support.

Legal

Still need help?

We're here to help! Send us an email and we'll get back to you within 24-48 hours.

Email Support
Support & Help | Seven Deuce